Team Assistant

As a vibrant and proactive member of the London team, you will provide essential support to the PA, Commercial Director, Strategy Director, and wider business. You will be the go-to person for day-to-day administrative tasks, helping to keep everything running smoothly in a fast-paced, dynamic environment. Your energy, positivity, and can-do attitude will make you an invaluable part of the team.

Key Responsibilities:

Administrative Support

·        Support both London and Somerset offices with:

o   Travel and accommodation bookings

o   Business update communications

·        Assist the commercial team:

o   Booking meeting rooms and customer conferences

o   Organise deliveries for the Food Service team

o   Following up on submission of Commercial team expenses and supporting expense admin for the Commercial Director

·        Act as front of house for the London office: greeting visitors, handling phone enquiries and managing deliveries

·        Provide cover for the PA, including occasional support to the Managing Director

·        Manage diaries and meetings for the Commercial Director, Strategy Director, Head of Marketing and Head of Supply.

·        Assist with ad-hoc business presentations and research projects

 

Office Management

·     Champion a tidy, welcoming, and well-maintained office environment

·     Maintain inventory of PC equipment in the London office

·     Prepare equipment and desks for new starters

·     Liaise with IT to support:

o   Smooth rollout of IT projects and updates

o   Training on new software and applications

o   Completion of mandatory IT training (e.g. security protocols)

o   Resolution of office-wide IT issues (logged and follow through to conclusion)

·     Ensure Health & Safety compliance:

o   Desk assessments and office maintenance checks

o   Fire drills, alarm testing, and first aid provisions

·     Monitor and replenish office supplies

·     Manage company pool cars: bookings, cleaning, servicing, tax, penalties, and lease renewals

·     Organising catering and hospitality for visitors and customer meetings

·     Build strong relationships with external suppliers (cleaning, maintenance, property management)

·     Manage office refurbishments and planned relocation for 2026

Events

·        Plan and deliver office social events

Candidate Profile

Qualities

·        Positive, flexible, and solution-focused; thrives under pressure

·        Team player with the ability to work independently

·        Proactive and eager to learn, grow, and contribute beyond the immediate task

·        Ready to roll up their sleeves – nothing is beyond them

·        Takes full ownership of the role, working autonomously

·        Discreet and trustworthy, especially when supporting senior leadership

Skills

·        Strong organisational and time management skills

·        Excellent written and verbal communication

·        Friendly and professional manner when interacting with visitors and suppliers

·        High attention to detail and ability to multitask

·        Able to work at pace

·        Tech-savvy, with the ability to liaise with IT and support basic troubleshooting

Experience

·        Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)

·        Some experience in administration, reception, or office support (internship, temp work, or part-time role) is beneficial

·        Experience with travel bookings or event coordination is a plus

Individual

·        The ideal candidate will live locally to Hammersmith
·        Must be able to drive
·        Smartly and professionally presented, representing the front of house and management team
·        Must have the right to work in the UK

The role is office-based, 5 days per week (08:30am–5:30pm)

Company Package:

·        Competitive salary
·        Company pension 6% employer contribution
·        25 days holiday + bank holidays
·        Company sick pay
·        4 x Death in Service